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I placed an order for a colt AR15 extractor assembly. I had ordered this item from them before, the description + the picture shows the assembly as including an extractor, extractor spring, and extractor insert.

Like I said, I ordered this item from them before and received exactly that. A few months later, I placed an order for some more, the picture and description was still the same. However, this time I only received the extractor spring and NOT the extractor with it as I did before and as still pictured. I called to complain as the description and picture was still the same as before and I ordered this item before and got it.

They didn't care or bother to reimburse me so I disputed the charge with my credit card.

They then blocked me from doing business with them ever again due to their screw up. Now they have the picture and description changed on their website for it though...

Reason of review: Order processing issue.

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