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Ordered a muzzle break in 5/8” x24 with a locking nut. The muzzle break was the correct one but the locking nut was wrong, it was for a 1/2”. I returned the muzzle break and nut as per the return instructions. I was charged for the return shipping. WHAT. Their fault...
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1.0
#1299535
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Midwayusa - Wrong part

Ordered kak 300 Winchester short mag complete upper 22in dimpled barrel received 24 in non dimpled Barrel product was $960 should have free shipping packaged like little kid not very happy camper will never buy again from Midway Larry must be going on too many hunting trips with Jim Shockey
1.0
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Advertised vs Delivered
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#1285896
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Get me off your e-mail list. I never requested to receive your e-mails. I have called customer service and unsubscribed at least 10 times yet I still receive your e-mails. Because of this I have no intention of EVER buying from your company and if I knew who gave you...
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#1276768
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Several Years ago I ordered a fajen stock and a ruger 920 barrel from Midway. I had lots of problems with spent shells not ejecting and sticking in the barrel, Finally I called customer service and they told me the would not warranty the barrel. Barrel was a private...
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1.0
I didn't like
  • Customer service aditude not being able to make things right
  • Ethics
#1270520
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Midwayusa - 1st and last time buying from here

I got worried reading a lot of bad reviews after ordering a dust cover and forward assist. Product looked used first of all. Packaging looked like it was child's play. Pieces didn't fit. I'm just glad I didn't spend more that $15
1.4
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#1238408
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Im a new customer with Midway USA. Item was sent promptly, however, USPS stole my order. USPS claims they forwarded my package to a USPS warehouse located in Atlanta, George for lost mail. I tracked this package since day one and watched it on tracking website being...
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#1230023
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Midwayusa - Customer Service
Midwayusa - Customer Service
Midwayusa - Customer Service
Midwayusa - Customer Service
They had posted an add for $44.99, when u click to go to website it showed it was $59.99. I sent an email but they said they never got it. Resent info but they said it was a third party's fault. They seam to be covering up for someone. Botton line they lost not just me...
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1.0
I didn't like
  • Customer service aditude not being able to make things right
#1212522
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Midwayusa - Unfair business practices

I created an account and added an item in my cart that was on sale. I went to check out and the peice changed back to its original price so i cancelled the order. I contacted them and they told me that the price is what it is at checkout. They would not give me the sales price.
2.5
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#1204978
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Customer Service is poor. Had a problem with a product and contacted customer service by email. Nick replied below: 10 days later I followed up and Nick replied below: After a month I followed up and you guessed it Nick replied below. Thank you very much for sending...
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Anonymous
Pissed Customer

Everything really starts with our Vision, which is: 'To be the best-run business in America, and the most successful, most respected business in our industry, for the benefit ...

3.5
I liked
  • Prices and delivery
I didn't like
  • Customer service is a stalling operation with no service
#1188991
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Contact Midwayusa

Mailing Address:
Midway Arms, Inc.
Attention: Customer Service 5875 West Van Horn Tavern Rd.
Columbia, Missouri 65203
United States
Phone:
(800) 243-3220
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Midwayusa Products and Services

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Midwayusa - They will cheat you

Midwayusa - They will cheat you
Placed an order. A few hours later the price was significantly reduced. Called customer service and asked for the new price. They refused. Feel cheated, ripped off and really offended they have USA in their name. Cannot remember a business being so ethically corrupt.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1186164
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