Contact MidwayUSA Customer Service
MidwayUSA Phone Numbers and Emails
Toll-Free Number:
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(800) 243-3220
General Info:
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(573) 443-6363
MidwayUSA Emails:
MidwayUSA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MidwayUSA Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MidwayUSA is 8002433220. 92% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MidwayUSA may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MidwayUSA Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call MidwayUSA is 8002433220. 92% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as MidwayUSA may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call MidwayUSA mainly because of request for information, product/ service, shipping and delivery.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact MidwayUSA is customerservice@midwayusa.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact MidwayUSA Customer Service?
Most Popular Number:
| Total calls: 500 | Issues resolved: 23 | Last call: Jan 18, 2026 |
Contact Information
MidwayUSA Website:
MidwayUSA Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:05 am - 4:30 pm (CT)
Fax:
How Good is MidwayUSA's Customer Service?
Summary of MidwayUSA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MidwayUSA?
Request for Information Question:
- “Looking for pre-threaded M1903 35wehlen barrel.”
- “Place an order”
- “Check on ordering 38 special smith an Wesson”
Product/ Service Question:
- “Order amunition”
- “Purchase date of 10 Pt crossbow for warranty”
- “Target Purchases”
Shipping and Delivery Question:
- “Shipment”
- “Missing package”
- “Haven’t received package”
Return/ Replace Question:
- “Return a item”
- “Return item”
- “Return”
Payments and Charges Question:
- “An order made yesterday. Wrong billing address”
- “Fraud on my card”
- “Can financing be prepaid”
Account Question:
- “Gave wrong zip code”
- “My password is not working”
- “My email is wrong”
Staff Question:
- “I have a customer service question”
- “Customer service15 howery st.christiansburg va24073”
- “Need custom service email address”
Activation/ Cancellation Question:
- “Cancel order”
- “To cancel an order on a muzzle loader that was ordered two months ago”
Cards Question:
- “Placing an order using Extend card”
- “Credit card declined because of mailing address for the invoice”
Website/ Application Question:
- “Website issue”
Refund Question:
- “Refund”
Other Question:
- “Placing an order”
- “Filing a claim”
- “Placing an order with a claim with extend”
Compare MidwayUSA Customer Service To
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