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1.5

On their site they advertise free shipping at $150. I ordered $182 and the shipping codes would not work.

I called and the representative said there was a code but he would NOT give it to me. I ordered and 5 days later they sent the code and 5 days after that they sent another code. I emailed them and asked a supervisor to review the problem and give me a refund of the shipping. Instead I got an email from Jessica saying the codes are emailed to customers on their list of which I am on because I received the code after the purchase.

She apologized for the the frustration but did not offer a refund. She said she looked forward to my next order and have a wonderful day. This was my first order with them and my last.

Their customer service is non existent.

Reason of review: Not as described/ advertised.

MidwayUSA Cons: Customer service.

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