MidwayUSA
Reviews and Complaints
Midway USA Steals $850!
- Ethics
Preferred solution: Full refund
Short Review on March&nbs-04:00;27,&nbs-04:00;2017
Yes service rep Brian is a piece of dirt nasty as can be
Required to Pay to Return Chairs: Package not even opened.
IItem missing from order
Bait and switch on free shipping
On their site they advertise free shipping at $150. I ordered $182 and the shipping codes would not work.
I called and the representative said there was a code but he would NOT give it to me. I ordered and 5 days later they sent the code and 5 days after that they sent another code. I emailed them and asked a supervisor to review the problem and give me a refund of the shipping. Instead I got an email from Jessica saying the codes are emailed to customers on their list of which I am on because I received the code after the purchase.
She apologized for the the frustration but did not offer a refund. She said she looked forward to my next order and have a wonderful day. This was my first order with them and my last.
Their customer service is non existent.
- Customer service
Midwayusa - 5 Remington 22 Ammunition 525 Packs 36Gr Review
Midwayusa - Customer Care Review
Midwayusa - Review in Sport category
Midwayusa - Customer Care Review from Dothan, Alabama
Short Review on November&nbs-05:00;23,&nbs-05:00;2016
Midway + UPS Mail Innovations = Buy elsewhere
Placed an order with Midway and received prompt confirmation and shipping tracking info. End of good experience.
You get a useless tracking number that neither UPS or USPS can help with if something goes wrong. It looks like a package is stuck at a post office along the way but there is no way to get any more info from UPS or USPS. Sent a complaint to Midway - "we will get back to your shortly" but days later nothing has happened. Make sure to specify a shipping method other than UPS MI.
I have had good luck with UPS or USPS but the UPS MI hybrid is a miserable failure. If they force you to use UPS MI then buy elsewhere.
MidwayUSA Nitro Flex Shipping Charges are too High
I've been a MidwayUSA customer since 1986. I very much like their selection, pricing and reviews.
Additionally, I like Larry Potterfield's gracious and appreciative words towards his customers. As an online purchaser of items, I'm very sensitive to shipping charges. Midway's shipping charges must be based on order value and not actual order weight. I ordered two 4 oz bottles of Breakfree cleaner/lubricant, two 5-packs of Wilson Combat moon clips and three Wilson combat moon clip loaders, extractors.
The items' weight had to be under 1 pound. The shipping charges were $10.59-that is too much. Why couldn't MidwayUSA have stuffed these seven small items into the smallest USPS shipping box and charged me $5.95? They advertise their Nitro Express shipping as being fast and low cost.
Not So! Then, I received a much bigger, heavier order from MidwayUSA later in the week, which contained two small range bags.
Those shipping charges were $11 and change. I take a dim view of companies that try to make money off of their customers by padding the shipping charges.
- Pricing
- Website design
- Selection
- Shipping charges
2 0 Reamer And 31 Drill Bits Review
Midwayusa Shipping Service Review
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sounds to me like there were other problems with the return , were the scopes mounted and then taken off ? were all packages opened ? , lets hear the whole story
Some people would complain if they were hung with a new rope